testimonials

Amy MatthewsBainbridge Optometrists (5 Sites)

Joined in 2010 | Previous System - SDS

Optix is a fantastic company to work with. For us it means all our computing needs are under one roof. The customer support is excellent and everyone there goes above and beyond to help.

Jeremy Heynes Barraclough and Stiles Opticians (6 Sites)

Joined in 2007 | Previous System - Bespoke

We have been users of Optix Software since 2007 and believe it is the best optically orientated business and patient management system on the market today. A truly versatile product backed up by the friendliest, most accessible and knowledgeable customer services team I have experienced. I can’t Read more praise Optix enough.

Finlay RosenburghRosenburgh Optometrists

Joined in 2010 | Previous System - Focus

We’ve used other practice software before BUT I’ve never had the standard of service we get from Optix they treat all clients as special so I thought I should return the compliment What makes Optix special? What makes Optix tix? It’s all their good folks who’ll get you out of a fix! Read more

Pleasant chaps, and now two chapesses

will help sort out all of your messes.



TeamViewer ON and here they come,

controlling your screen,

saving the hour,

I’m sure they have some Superpower.



They have terrific software and tools for business too.

Intelligence they call it, which will definitely help you

to improve your margins and make lots of dosh.

So you can buy a new Beemer or Porsche.



and more importantly get time off to play golf!

Luke WrenLeightons Opticians (36 Sites)

Joined in 2011 | Previous System - Focus

We have been using Optix for two years, during which time the team in York have kept to all their promises and have met all of our requirements. They listen to their customers, take an idea and look at ways to update and improve their offering. The system is very advanced technically and has Read more helped structure and shape our business in terms of efficiency. Optix provide excellent customer service and I would highly recommend installing the system in your practices.

Katherine Long Dalton-Brown & Long Optometrists

Joined in 2008 | Previous System - New setup

We joined the Optix Team in 2008 and although we operate from sunnier climes in the Caribbean with a different national health system we have found the Optix programme made a tremendous improvement to our business. The Optix team worked assiduously in setting up the programme liaising with Read more technicians in Trinidad and ensuring that we obtained the best possible operation with the Optix Programme. We are an independent practice and are delighted to be part of the Optix group where we can network with other members in the Usergroup. The support from the Optix team and through the Usergroup is second to none when it comes to matters related to Optix, optometry and running an optical business.

Skates Kothari Visionary Eyecare (2 Sites)

Joined in 2009 | Previous System - Bespoke

Optix is an evolving professional practice management solution for optometry practice, run by a company who truly listens to its customers and provides generous support

Jo Cashell Coton & Hamblin (2 Sites)

Joined in 2008 | Previous System - Optisoft

Moving onto Optix was one of my best decisions with regards to running my practices. The support staff are second to none and all members of the team are really helpful and knowledgeable. Using Optix has made my diary run more efficiently and the Business Intelligence is essential in managing Read more the practices and staff performance - I couldn't work without it.

There aren't many companies who value your feedback as much as Optix do - it’s very satisfying to know that they listen and are constantly improving the system to make it run seamlessly.

Optix support staff are great, always very helpful. They are also very efficient and don't make me feel like a fool when I ask a stupid question.

Abi CarpenterCarpenters Optometrists

Joined in 2009 | Previous System - None

Having implemented Optix in our first practice 2009, I can honestly say I've never looked back and would do so again without a moment's hesitation. It is a very comprehensive, well thought-out practice management system and has allowed us to do so much, from refining and improving the day-to-day Read more running of our practices through to running sophisticated database enquiries helping us to contact our patients and drive the business forward. I was initially wary of using a web-based system due to concerns about security and reliability but, bar the odd short wobble in broadband supply (due to external factors) it has been pretty seamless, and actually having a system which is easily accessible remotely has proved an absolute lifeline when the unexpected has happened.



Optix is constantly evolving to try and meet it's users' requirements, and the support team are extremely helpful and approachable. The facility to be able to raise any issues and debate the system's intricacies in the Usergroup forum is also so helpful. I doubt it is possible to create a 'perfect' one-size-fits-all system but it is certainly nice to be listened to and have your comments taken on board and I think this is probably as close as it gets!

Maninder Kalsi Selby & Taylor Opticians (2 Sites)

Joined in 2010 | Previous System - New setup

Optix was my first and only practice software. It contains everything you could possibly need to run a practice (even remotely) including a forum for other Optix users to ask questions, swap frames, and even tell jokes. The support team are always helpful and prompt at solving any issues or Read more submitting requests for future updates.

Helen MorrisCardiff University

Joined in 2008 | Previous System - Optisoft

We have been very satisfied users of Optix for the last 5 years. The system provides an efficient way to carry out many of our tasks and is a very comprehensive system. The support team have given us a good aftercare service as well