You can use this drop down to filter by previous PMS system usedAbbas Jaffer Family Eyecare
Joined in 2010 | Previous System - Bespoke
We migrated to Optix from an older software package at the end of 2010 and have not looked back. Optix has all the usual features one expects from practice software but particularly excels in its marketing and reporting options. The BI feature in Optix has given us a much better idea about the Read more performance of different areas of our business and has allowed us to set and measure goals more effectively. I would recommend it highly.
Pam Robertson Angus Optix
Joined in 2009 | Previous System - Optisoft
After a few false starts with other PMS systems, we started using Optix in 2009. Since then, the software has added bells and whistles to make it the complete software solution for any optometric practice, large or small. You can chose to use all the available options or cherry pick the ones that Read more will work best for your team. With an unfailing, friendly and enthusiastic support team, integrating Optix into your business will be one of the best decisions you can make.
Sam Baird Sam Baird Opticians (5 Sites)
Joined in 2009 | Previous System - See 20/20
The deployment is painless and the support great. Optix does more than it says on the tin, it exceeds our demands and has us outperforming the big boys. We know how each branch, product and individual is actually performing, and this is empowering. Our business has never been better controlled.
Michael FairbairnFairbairn Opticians (2 Sites)
Joined in 2011 | Previous System - Optisoft
I just want to say we should have had Optix software a long time ago, although since 2011 we have never looked back. The product and service are second to none. Our staff are happier and have more time to spend with our patients and customers.
Thanks again Trevor and team
Edward UklejaPeepers Opticians
Joined in 2011 | Previous System - New setup
Having abandoned other Management Systems I was initially apprehensive about trying another system. However following recommendations from several colleagues I decided to install the Optix system. As expected it takes time to get used to the system but the support team is excellent, they are always Read more there to guide us through any problem, even if we make the same mistake twice.
Rather than adopting the full system from Day One I am adding components as our confidence improves and we are able to change haw the practice functions. I am confident that before long we shall be "paperless".
Katherine Long Dalton-Brown & Long Optometrists
Joined in 2008 | Previous System - New setup
We joined the Optix Team in 2008 and although we operate from sunnier climes in the Caribbean with a different national health system we have found the Optix programme made a tremendous improvement to our business. The Optix team worked assiduously in setting up the programme liaising with Read more technicians in Trinidad and ensuring that we obtained the best possible operation with the Optix Programme. We are an independent practice and are delighted to be part of the Optix group where we can network with other members in the Usergroup. The support from the Optix team and through the Usergroup is second to none when it comes to matters related to Optix, optometry and running an optical business.
Kate FennColemans Opticians
Joined in 2013 | Previous System - IRIS
We have now been with Optix for twelve months and cannot recommend it highly enough. The support team are without a doubt the best group we have ever had the pleasure of calling, nothing is too small a problem for them to take the time to chat you through until it’s fully ingrained! The various Read more integrations that also make practice day to day life so much simpler, for example the reminder letters, in built text message on-line ordering system make it much easier to do the job that I should be doing, Dispensing! Feedback is taken on board and carefully considered, and quite often things are changed to accommodate us! We love it, what more can we say!
Daska Barnett Specs of Kensington
Joined in 2011 | Previous System - Optisoft
The Support Team at Optix are excellent, always charming, patient and helpful, no matter how many times you call them.
Gerard FernandesLynne Fernandes Optometrists
Joined in 2013 | Previous System - See 20/20
Choosing a PMS system is one of the most important decisions to make as an owner. We've had Optix for one month and we're absolutely confident we've made the right move.
Just exploring the BI has reduced admin for our managers and e-mails for me to read and send. The support is friendly, on tap Read more and efficient. Everything exhibits an attention to detail. The user conference and forum show a confidence in their product and service, that is matched by opinions from experienced Optix users. Lynne and I are now looking forward to having a partner in our business growth.
Jayne SimcockSpecialeyes
Joined in 2008 | Previous System - New setup
We were very worried when moving from paper to computer. 80% of the staff are over 40 and had not used a computer in the workplace never mind used a PMS. The training provided gave us confidence straight away and the telephone support is second to none.
It has allowed us to expand the practice but Read more reduce costs at the same time. We no longer needed the accountant to do all the book keeping and the monthly figures which reduced our overheads and among other things we implemented a direct debit scheme for Contact Lens wearers which increased profits.