testimonials

We understand the value of personal recommendation and hope you will take time to read through
a few of these testimonials. These are all existing Optix users and represent almost 300 of our
live sites. You can filter these testimonials by which system the writer previously used and
upgraded from. Where possible we have also provided a link to our customer’s web site

  You can use this drop down to filter by previous PMS system used

Michael FairbairnFairbairn Opticians (2 Sites)

Joined in 2011 | Previous System - Optisoft

I just want to say we should have had Optix software a long time ago, although since 2011 we have never looked back. The product and service are second to none. Our staff are happier and have more time to spend with our patients and customers. Thanks again Trevor and team

Paul BreenBreen Opticians

Joined in 2012 | Previous System - New setup

I can highly recommend Optix .The whole package-software,staff and back up are first class and it has made running our first practice so much easier.Nothing is too much trouble to Trevor and his team.Pretty much a hassle free experience and long may it continue!!

Michael Harris Michael Harris Opticians

Joined in 2007 | Previous System - SDS

I have been a happy Optix user since 2007. The software helps to run a modern, efficient practice and keeps relevant information at my fingertips. The reporting from Optix BI means that I know far more about my practice performance than before for minimal additional effort on my part. The support Read more

Kerk Davies E Aves Opticians (2 Sites)

Joined in 2011 | Previous System - Optisoft

A cloud based optical management platform is an exciting way to administer a practice. After initiating Optix with no more than two hours of instruction by telephone, we have only had to contact the help services a handful of times and all communications have been succinct and friendly. The system Read more

Stephen PeartThe Village Optician (4 Sites)

Joined in 2011 | Previous System - See 20/20

As successful Opticians we focus on customer service, attention to detail, and having systems in place that enable our staff to be customer facing. At last in Optix Software we have found a computer system that helps us achieve all this. What makes them different to the other two PMS suppliers we Read more

Alastair Wade Wade opticians (7 Sites)

Joined in 2006 | Previous System - Acuitas

We have found Optix to be the most comprehensive optometric management tool available. It not only looks after our patients records, but of equal importance it is the complete solution for every aspect of running and understanding the dynamics of our group of practices. The constant development of Read more

Claire AnsteeAnstee & Proctor Opticians

Joined in 2012 | Previous System - Optisoft

The Optix system is a joy to use , it is well laid out and very user friendly. We have been using it for just over a year now, and have found it to be great value for money. The BI reporting saves me hours of trawling through KPI figures and they are neatly displayed with year on year comparisons. Read more

Brenda McKernanEyeworks London

Joined in 2010 | Previous System - New setup

Optix is a fantastic system that is the backbone of our practice. It has many sophisticated applications like the Direct Debit system and marketing function yet it is simple and intuitive to use. Whats-more the support staff are friendly and patient and really take on board your comments and Read more

Daska Barnett Specs of Kensington

Joined in 2011 | Previous System - Optisoft

The Support Team at Optix are excellent, always charming, patient and helpful, no matter how many times you call them.

Andrew KeyesKeyes Eyecare

Joined in 2014 | Previous System - Focus

A move to a new PMS is never an easy decision but our dealings with Optix have demonstrated their commitment to being a market leader PMS provider with exceptional customer service. We had a difficult start and concerns about how we'd manage with the new system in the first couple of weeks which Read more

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