testimonials

David HarrisbergMiltons Eyecare

Joined in 2004 | Previous System - Optisoft

Miltons Eyecare was one of the first practices to make use of Optix Software. Over the last 10 to 12 years Optix has made huge advances in the Optometric Soft Wear field to what I believe is today the Industry Standard. The company never stands still. It listens to the needs of its customers which Read more in itself drives progress.

Support is great. Optix is vast. One can make use of the different modules to suit individual practice needs. I am sure the BI Module is the most advanced of any contemporary program available.

Although we ourselves do not use Optix in it’s full capacity I can only say that we have been totally happy with the service received and hence have never felt the need to move away.

Finlay RosenburghRosenburgh Optometrists

Joined in 2010 | Previous System - Focus

We’ve used other practice software before BUT I’ve never had the standard of service we get from Optix they treat all clients as special so I thought I should return the compliment What makes Optix special? What makes Optix tix? It’s all their good folks who’ll get you out of a fix! Read more

Pleasant chaps, and now two chapesses

will help sort out all of your messes.



TeamViewer ON and here they come,

controlling your screen,

saving the hour,

I’m sure they have some Superpower.



They have terrific software and tools for business too.

Intelligence they call it, which will definitely help you

to improve your margins and make lots of dosh.

So you can buy a new Beemer or Porsche.



and more importantly get time off to play golf!

Maninder Kalsi Selby & Taylor Opticians (2 Sites)

Joined in 2010 | Previous System - New setup

Optix was my first and only practice software. It contains everything you could possibly need to run a practice (even remotely) including a forum for other Optix users to ask questions, swap frames, and even tell jokes. The support team are always helpful and prompt at solving any issues or Read more submitting requests for future updates.

Stephen PeartThe Village Optician (4 Sites)

Joined in 2011 | Previous System - See 20/20

As successful Opticians we focus on customer service, attention to detail, and having systems in place that enable our staff to be customer facing. At last in Optix Software we have found a computer system that helps us achieve all this. What makes them different to the other two PMS suppliers we Read more have used in the past? Customer service, attention to detail and systems that are designed to maximise practice efficiency.

Jo Cashell Coton & Hamblin (2 Sites)

Joined in 2008 | Previous System - Optisoft

Moving onto Optix was one of my best decisions with regards to running my practices. The support staff are second to none and all members of the team are really helpful and knowledgeable. Using Optix has made my diary run more efficiently and the Business Intelligence is essential in managing Read more the practices and staff performance - I couldn't work without it.

There aren't many companies who value your feedback as much as Optix do - it’s very satisfying to know that they listen and are constantly improving the system to make it run seamlessly.

Optix support staff are great, always very helpful. They are also very efficient and don't make me feel like a fool when I ask a stupid question.

Simon BrowningSimon Browning Optometrist

Joined in 2007 | Previous System - New setup

I have used the Optix system for some years now. Whilst not using the full system available through our own choice I have found that this has been no obstacle to the use of the highly efficient system. Not only does the product do everything that it states it will, but the backup and customer Read more service is of the highest standards.

This is s truly professional product from a truly professional company dedicated to delivering some of the highest standards of service I have ever come across in the field of optometry.

Sam Baird Sam Baird Opticians (5 Sites)

Joined in 2009 | Previous System - See 20/20

The deployment is painless and the support great. Optix does more than it says on the tin, it exceeds our demands and has us outperforming the big boys. We know how each branch, product and individual is actually performing, and this is empowering. Our business has never been better controlled.

Luke WrenLeightons Opticians (36 Sites)

Joined in 2011 | Previous System - Focus

We have been using Optix for two years, during which time the team in York have kept to all their promises and have met all of our requirements. They listen to their customers, take an idea and look at ways to update and improve their offering. The system is very advanced technically and has Read more helped structure and shape our business in terms of efficiency. Optix provide excellent customer service and I would highly recommend installing the system in your practices.

Prof James WolffsohnAston University

Joined in 2007 | Previous System - Optisoft

We have been using Optix Software to run all our public clinics at Aston University for over 5 years now and have found them to be superb. The software is easy to use, highly intuitive and Optix staff have always been very responsive in responding to and resolving our complex demands on their Read more software. I cannot recommend them highly enough.

Nawal Dave Dave Opticians

Joined in 2012 | Previous System - SAS

After a whole year of indecision over which new computer system to install in our practice, in August 2012 I finally decide to install Optix because I liked the idea of a system that is constantly updated, providing constant support and constant offsite backup of data using the latest cloud Read more system.

I also liked the idea that there is no long term contract and that Optix provides the appropriate hardware and Internet connection. It really is a one stop shop.

The initial installation, was smooth and trouble free, support has been fantastic even though early on we were calling several times a day with the most trivial problems. The fact that they can remotely access your computer and take you through the system is extremely effective. All the staff at Optix are very knowledgeable and whoever you speak to is able to guide you.

So far I have been very happy with the software, all the team find it very easy to use and new members of staff need very minimal training to use it. NHS reconciliation and the till/BI modules work very well for us. I have gained on the monthly NHS returns because we can easily cross check the number of GOS forms that have to be submitted and nothing gets lost!

I am looking forward to moving on to phase 2 where we will utilise some of the modules that we do not yet use such as full dispensing and contact lenses.